Smart Utility Dashboard for Water & Sanitation Reporting

Digital Monitoring & Performance Analytics

Project Overview

IBC designed and implemented a smart data dashboard for WASAC to monitor, visualise, and analyse performance indicators across Rwanda's water and sanitation network. The dashboard connects field data with centralised systems in real-time—empowering faster decision-making and improved service delivery.

Impact

Reduced NRW (non-revenue water) reporting delays by 60%
Enabled field teams to report faults and leaks digitally
Standardised KPI tracking across 10+ districts
Improved planning and budgeting using real-time trends

Project Details

Duration

2021–2022

Location

Rwanda – National Coverage

Client

Water and Sanitation Corporation (WASAC)

Scope

60% Reduction in Reporting Delays

Challenges Addressed

Delays in paper-based field data collection

Inconsistent KPI reporting across regions

Lack of real-time visibility in utility system performance

Inefficiencies in detecting leaks and service disruptions

Our Services

Custom-built dashboard with district-level drill-down

Integration with mobile-based field reporting tools

Automated reports on water flow, pressure, billing, and NRW

Training for regional utility staff on dashboard use

System maintenance protocols and digital backup features