Rural Non-Revenue Water (NRW) Reduction Program

Water Supply Efficiency & System Optimization

Project Overview

IBC partnered with WASAC to address high water loss rates in rural water supply systems across 10 Rwandan districts. The program focused on improving water efficiency, reducing non-revenue water (NRW), and enhancing operational capacity through smart audits and infrastructure optimization.

Impact

NRW reduced by 15–25% in key districts
Improved operational performance and billing accuracy
Empowered local water operators through hands-on training
Strengthened digital data collection for long-term monitoring

Project Details

Duration

2020–2023

Location

10 Districts across Rwanda

Client

WASAC (Water and Sanitation Corporation)

Scope

15% NRW Reduction

Challenges Addressed

Up to 40% of treated water was lost before reaching consumers

Limited technical capacity for leak detection and system monitoring

Inadequate data on water losses and infrastructure conditions

Financial losses and inefficiencies in rural utility performance

Our Services

Baseline NRW assessment and technical audits in all project zones

Hydraulic modelling and redesign of underperforming distribution networks

Capacity building workshops for WASAC field staff

Installation supervision of flow meters, pressure-reducing valves, and leak detection systems

Development of digital dashboards for ongoing NRW monitoring